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Terms of use

General conditions

These “Terms” apply for access to the website and the sale of the products of Herr och Fru Lohse AB on this site http://www.herrochfru.se ( “Terms”).

The website www.herrochfru.se belongs to and is owned by Herr och Fru. Lohse AB (hereinafter referred to HFL). All material on these pages are protected by copyright and are only meant for visitors of these sites. Photos, text, video, audio, logos, software and other materials may not be distributed or copied without Herr och Fru Lohse`s, and any third party`s written consent. Text material may be quoted if the source is acknowledged. Furthermore, HFL`s website only for your personal use and may not in any way be used for commercial purposes. HFL reserves the right without notice to deny access to any or all pages within this website. HFL are not responsible for the content of any links to third party materials. HFL reserve the right to at any time unilaterally amend the Terms of Use. HFL recommend that you regularly keep yourself updated on the contents of these Terms.

If any of the Terms of Use contrary to law, or is otherwise invalid, this shall not affect the applicability of the rest of the Terms of Use.

Trademarks and copyrights

Unauthorized use or distribution of materials on or from this site can – under the law – lead to both civil and criminal penalties. HFL will take all possible measures to protect and enforce their intellectual property.

Information policy

HFL does not guarantee that the information on this site is accurate or complete.

HFL commits itself not to update either the information or material on this site. HFL reserve the right at any time – without giving prior notice thereof – to change the information on this site.

HFL can not be held liable for the damages, direct or indirect, of any kind, which are related to the use of or inability to use the site, its content and its products or damage which otherwise has a relationship with the content of the site. This applies whether the case of contractual, non-contractual or strict liability or any other form of liability or claims. This applies even if HFL have been informed about the possibility of such damage could occur.

Third-party site

This site may contain links to websites of third parties. These links can be posted on the website in order to facilitate the visitor`s use or for any other reason. HFL is responsible neither for their web content or reliability of the information on these websites. HFL is not responsible that these sites comply with privacy protection.

Privacy Policy, PUL, and storage

HFL respects the privacy. Storing and processing of any personal data will not apply as far these have not been supplied voluntarily to HFL by individuals whose personal data are in question.

HFL`s follow the national laws relating to information processing. Your name, email address and mailing address may be forwarded to third parties in order to respond to a request by any legal sanction. In addition, information will only be used to monitor the operations of marketing and product development.

In the event otherwise stated in the “Terms of use” information will in no circumstances be sold or shared with third parties.

HFL does not save any information about people who, by our knowledge are known to be under eighteen (18) years old.

This site collects information from its visitors. Where an order is placed in the system personal data such as name, phone number, address, IP number and email address is saved. The use of payment options, invoice and part-payment also saves social security number. This information is used to process your potential orders. Sensitive data such as credit card information is always handled via a secure encrypted channel and cannot be read, interpreted and stored in readable form by HFL. Credit card details and other sensitive data is transferred directly to the certified partner`s payment system and are not stored on any site owned by HFL. If you want stored data to be erased from our system please contact us and specify your name, email address, and any order number.

Cookies

When you visit this web page so called non-personal information may be stored to study and customize the use of this web page.

A cookie is a small text file that the website you visit saves on your computer`s temporary space (i.e Cache memory). Cookies are used by many websites to give visitors access to various functions. The information contained in the cookie can be used to study the pages visited and how long the visit lasted on the website.

There are two types of cookies. The first saves a file for future use on your computer and is used for functions such as describing the information that is new on the site since you last visit. The second type is called “session cookie”. This is stored temporarily in your computer`s memory while visiting the site and is used for example to determine what language you have chosen. Session cookies are not stored in your computer, they are deleted when you close the browser or session deadline ends. In your browser you can choose to not accept cookies. You will be able to use large portions of the site anyway. To complete an order, however, the site`s technical systems of this website demands that your browser is set to accept cookies.

Security of payments

Your online payment is secured by HFL using payment services provided by Klarna AB (for more information see www.klarna.com). Klarnas system is approved by all Swedish banks and certified according to PCI DSS by Visa and MasterCard for handling payment transactions with the highest security. All communication between the store and your bank is handled by Klarna and encrypted via SSL (Secure Sockets Layer). You can see by the address on the payment page, it begins with https://, that the payment is made on a secure page, and you will see a padlock in the bottom right corner of your browser.

Herr och Fru Lohse never have any access to the card information and cannot record or store your credit card information.

Klarna also supports 3D Secure to identify the cardholder for purchases on the Internet, thereby reducing the risk of misuse of card details. If your card is connected to the 3D Secure, you will be switched over to your bank for verification before any payment is approved. If you have further questions about security or payment, please contact Herr och Fru Lohse´s customer service.

Internal security

HFL provides internal security for protection against fraudulent or unauthorized purchases and reserves the right not to send an order that is suspected to be of a fraudulent or unauthorized nature. This may also mean that an order is put on hold even though it is not of a fraudulent or unauthorized nature. HFL sincerely hope that customers, should this occur, will bear with this because it is a matter of customers safety. We report all types of fraud and attempts to fraud to the police and other relevant authorities. If you feel that your order has been processed incorrectly, please contact us for manual processing.

Contact us

Contact us at customerservice@herrochfru.se if you have questions regarding our Terms of Use. Also note that these Terms of Use at any time may be extended, restricted and / or updated.