Resizing of special ordered ring
If you ordered an engagement- wedding ring ( a specialorder of a so-called customized product ) and after receiving notice that you need to get the size adjusted please contact us as soon as possible after receipt for information on how you should proceed. For resizing of the type mentioned above , you pay a cost of 550 SEK incl VAT .
* On products available as specialorder (a customized product) measure adapted, engraved or otherwise modified to suit your desired choice, return within the Grace Period does not apply and return for refund is not valid.
All return shipments must be sent by registered post with Postnord (REK-Brev ) to:
Herr och Fru Lohse
100 64 Stockholm
For shipments made from outside of Sweden you will need to contact us at firstname.lastname@example.org before any return shipment is made.
All return shipments are insured by us provided they are sent to us as stipulated above.
The customer is responsible for the cost in regards of return shipping.